Terms of Use

These Terms apply to ClaimPath, a ChugTech-branded service operated by ChugTech, Inc., an Oklahoma corporation. By creating an account, you confirm that you are at least 18 years old and agree to these Terms.

Current data restriction

ClaimPath currently permits only fabricated or heavily redacted information. Do not upload unredacted medical records, Social Security numbers, VA file numbers, dates of birth, payment-card information, or information you do not have permission to use.

Self-directed organization tool

ClaimPath provides a workspace for organizing information you control. It does not prepare, present, prosecute, or file a VA claim; recommend what you should claim; act as your representative; provide legal or medical advice; diagnose a condition; create a medical opinion; predict a rating; or guarantee an outcome. ClaimPath is not affiliated with, endorsed by, or acting on behalf of the Department of Veterans Affairs.

For help with a specific claim, consult a VA-accredited representative, attorney, or claims agent. For medical questions, consult a qualified medical professional.

AI-generated drafts

AI features produce computer-generated drafts that may be incomplete, inaccurate, or misleading. You must compare every finding and quotation with the original source. AI output is not a VA decision, professional conclusion, diagnosis, rating estimate, or instruction about what to submit.

Your information and responsibilities

You retain ownership of information you submit. You give the service operator and its providers limited permission to host, transmit, copy, and process that information only as needed to provide, secure, maintain, and improve the service as described in the Privacy Notice. You are responsible for having permission to use submitted information, checking it for accuracy, and keeping independent copies of important records.

Accounts and security

Provide accurate account information, keep your credentials confidential, use a unique password, and promptly report suspected unauthorized access. You are responsible for activity under your account unless caused by the service’s failure to use reasonable safeguards.

Acceptable use

Do not probe or bypass security, access another user’s information, submit malware or unlawful material, automate abusive traffic, interfere with the service, violate another person’s rights, or misrepresent ClaimPath as a VA service or accredited representative.

Third-party services

ClaimPath depends on third-party providers, including Vercel, Supabase, OpenAI, and Stripe. Those services may experience interruptions or apply their own terms. ClaimPath is not responsible for third-party services outside its reasonable control.

Availability and termination

The service may change, experience interruptions, or be discontinued. ClaimPath does not promise uninterrupted availability or permanent storage. Access may be suspended for a security risk, unlawful use, material violation of these Terms, or discontinuation of the service. You may export workspace data or permanently delete your account from Settings.

Payments and refunds

Founding access is offered for a one-time price displayed before purchase. There is no recurring subscription and ClaimPath does not receive a percentage of benefits or back pay. Stripe processes payment-card information. Promotion codes may reduce the checkout total but do not change these Terms.

You may request a full refund within 14 calendar days after purchase through the support form. A full refund ends paid access. After 14 days, payments are nonrefundable except where required by law or expressly approved by the operator. Nothing in these Terms limits a non-waivable consumer right.

Ownership

Except for user-submitted information, ClaimPath and its software, branding, interface, and original content belong to the service operator or its licensors. Subject to these Terms, users receive a limited, personal, revocable, non-transferable right to use the service.

Disclaimers and liability

The service is provided “as is” and “as available” to the extent permitted by law. No service can guarantee security, accuracy, availability, or a particular result. To the extent permitted by law, the operator is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost benefits, lost data, or lost profits. The operator’s total liability arising from the service will not exceed the greater of the amount you paid for ClaimPath or $100. These limits do not apply where prohibited by law.

Governing law

These Terms are governed by Oklahoma law, without regard to conflict-of-law principles, except to the extent another law provides a non-waivable right. These Terms do not require arbitration.

Changes

Material revisions will be dated here. When legally required or when a change materially affects user rights, ClaimPath will request renewed acceptance or provide notice before the change takes effect. You may stop using the service and delete your account if you do not accept a revision.

Contact

Questions can be sent through the support form or by mail to ChugTech, Inc., 1204 Greenfield Ave, Yukon, OK 73099.